Personal Insurance Claims

How to make a claim

When you make a claim you want it to be simple, easy and fast.

You can make a new Personal Insurance claim ( for Home, Car, 4WD, Landlords & Caravan policies) simply over the telephone without any paperwork by contacting the relevant insurer’s claims department from the list further below.

For ease of lodgement

Have as much of the following information ready before contacting the claims department:

• Your Policy Number
• Loss Date & Time
• Loss Description (including cause and extent of damage)
• Location  of Loss
• GST Details (if applicable - for example ABN & ITC%)